These Terms and Conditions govern your use of the jiliok platform. By creating an account or using any feature on the site, you agree to the rules set out below. Please read them carefully — they are written in plain language so every Filipino member can understand exactly what is expected and what protections apply.
These rules apply to every member across all jiliok platform features.
You must be at least 21 years of age to register and use the jiliok platform, in accordance with Philippine regulations on online entertainment. By completing registration, you confirm that all information you provide is accurate, current, and belongs to you — submitting false details may result in account suspension. Each person is permitted to hold only one account; duplicate accounts are not allowed and will be closed if detected. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately by contacting support at the email address provided in the footer of this page.
The jiliok platform is intended solely for personal entertainment and must not be used for any commercial, fraudulent, or unlawful purpose. You agree not to attempt to interfere with the platform's technical infrastructure, including any effort to reverse-engineer, scrape, or overload our servers. Using automated tools, bots, or scripts to access games, claim bonuses, or manipulate outcomes is strictly prohibited and will result in immediate account termination. You must not use the platform in a way that harms other users, impersonates any person, or attempts to launder funds through deposit and withdrawal cycles. Any breach of these conduct rules may be reported to the relevant Philippine authorities where required by law.
All promotions offered on jiliok are subject to specific eligibility conditions, minimum deposit requirements, and wagering terms that are published alongside each offer on the Latest Promotions page. Bonus funds and free credits are awarded for entertainment purposes and may not be withdrawn until applicable play-through requirements have been satisfied in full. We reserve the right to modify, suspend, or withdraw any promotion at any time, with reasonable notice given to affected members where possible. Attempting to exploit promotional offers through multiple accounts, coordinated play, or other abusive methods will result in forfeiture of all associated bonus balances. If you have questions about a specific promotion's terms, the FAQ page provides detailed guidance for Filipino members.
All financial transactions on the platform are processed in Philippine pesos (PHP), the primary supported currency for Filipino members. Deposits are credited to your account after successful payment confirmation from the relevant payment provider, and processing times may vary depending on the method used. Withdrawal requests are reviewed in accordance with our standard verification procedures, which may require identity confirmation before funds are released to your nominated account. We do not charge internal fees for standard transactions, though your payment provider may apply their own charges — please check with them directly. Any transaction that appears irregular, incomplete, or potentially fraudulent may be held for review pending further verification by our support team.
We reserve the right to suspend or permanently close any account that is found to be in violation of these Terms and Conditions, without prior notice where circumstances require immediate action. Grounds for suspension include but are not limited to: providing false registration information, engaging in fraudulent transactions, abusing promotional offers, or breaching our responsible gaming policies. Where an account is closed due to a confirmed breach, any bonus balances may be forfeited, though genuine real-money balances will be assessed and returned in line with applicable procedures. You may also choose to voluntarily close your account at any time by contacting our support team. We encourage members who feel they need a break from the platform to explore the self-exclusion options detailed on the Responsible Gaming page.
jiliok is a browser-based platform designed for use on mobile devices across all major Philippine networks including Globe, Smart, and DITO — no app download or installation is required at any time. Access to the platform is provided on an "as available" basis, and we do not guarantee uninterrupted service at all times due to maintenance, network conditions, or events beyond our control. You are responsible for ensuring your device and network connection are suitable for accessing the platform, and we are not liable for data charges incurred through your mobile provider. The platform is regularly updated to maintain performance and security, and certain features may be temporarily unavailable during scheduled maintenance windows. We will make reasonable efforts to notify members of planned downtime in advance through on-site notices.
Key legal positions that apply to all registered members on the platform.
To the fullest extent permitted under applicable Philippine law, jiliok and its operators shall not be liable for any indirect, incidental, or consequential loss arising from your use of or inability to access the platform. This includes losses resulting from technical errors, game interruptions, payment processing delays, or unauthorised access to your account caused by your own failure to protect your credentials. We make no warranty that the platform will be free from errors, viruses, or interruptions at all times, though we take all reasonable steps to maintain a secure and stable environment. Our total liability in any matter related to the platform is limited to the actual funds held in your account at the time the issue arose. Nothing in these Terms limits your statutory rights as a consumer under Philippine law.
Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read together with them. We collect only the data necessary to operate your account, process transactions, and comply with our legal obligations under Philippine regulations. Your data will not be sold to third parties for marketing purposes, and we implement technical and organisational measures to protect it from unauthorised access or disclosure. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
We may update these Terms and Conditions from time to time to reflect changes in the platform, applicable laws, or our operating practices. When material changes are made, we will provide reasonable notice to registered members through an on-site notification or by other appropriate means. Your continued use of the platform after the effective date of any updated Terms constitutes your acceptance of those changes. We encourage you to review this page periodically so you are always aware of the current rules that apply to your account. If you do not agree with any changes to these Terms, you should stop using the platform and contact our support team to discuss your options.
Our FAQ page has detailed answers for Filipino members, or you can reach our support team directly. If you are ready to get started, creating an account takes just a few minutes.